Privacy Policy

We may collect and process personal information provided by you, including but not limited to:

• Any information that identifies or can be used to identify, contact or locate the user such as full name, phone number, gender, age, date of birth, time of birth and place of birth.
• Physical address and an email address or other contact information.
• Physical, physiological and mental health conditions.
• Sexual orientation, medical records and history, and biometric information.
• Any data that is automatically captured by the Platform such as your mobile phone operating system, IP address, domain name, and other device identifiers.

The primary goal of the Company in collecting the Personal Information is to provide you a Platform for availing our Services. The Company may use the Personal Information provided by you to:

• Help provide you the Services in an effective manner.
• Observe, improve and administer the quality of Service.
• Analyse how the Platform is used and diagnose technical problems.
• Confirm your identity in order to determine your eligibility to use the Platform.
• Notify you about any changes to the Platform.
• Enable the Company to comply with its legal and regulatory obligations.
• Send administrative notices, service-related alerts, and similar communication.
• Conduct market research, troubleshooting, fraud prevention, and project planning.

2.1 Sale of Assets, Merger, Acquisition, Bankruptcy

Information collected from you may be transferred to a third party as a result of a sale or acquisition, merger or bankruptcy involving the Company.

2.2 Cookies

We may use information collected from our Cookies to identify user behaviour and to serve content and offers based on your profile, in order to personalize your experience and enhance convenience.

The Company may share aggregated demographic information and limited Personal Information with the Company's subsidiaries, holding companies, partners or affiliates for the purpose of providing services through the Platform.

3.3 Regulatory Disclosures

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose your information as reasonably necessary to satisfy any applicable law, regulation, or legal process; to protect safety, rights, or security; or to detect, prevent or address fraud, security or technical issues.

The Company has put in place necessary precautions to protect your Personal Information and implements reasonable security practices including certain managerial, technical, operational and physical security control measures to safeguard and secure such Personal Information.

In using the Platform, you accept the inherent security implications of data transmission over the internet. The use of the Platform will be at your own risk and the Company assumes no liability for any disclosure of information due to errors in transmission or unauthorised third-party access.

Company will not have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. If you suspect any unauthorized use of your account, you must immediately notify Company by sending an email to support@aishhealth.com.

This Privacy Policy does not apply to any unsolicited information provided by you through the Platform or through any other means. All such unsolicited information shall be deemed to be non-confidential and the Company will be free to use, disclose such unsolicited information without limitation.

The Company shall not retain Personal Information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law.

The Company does not knowingly collect Personal Information from persons under the age of 18 (eighteen). If you are a parent or guardian and aware that your child has provided us with Personal Information, please contact us at support@aishhealth.com.

The consent that you provide for the collection, use and disclosure of your Personal Information will remain valid until such time it is withdrawn by you in writing. You may withdraw your consent at any time by contacting the Company at support@aishhealth.com.

If you wish to make a request to correct or update any of your personal data which we hold about you, you may submit your request via email at support@aishhealth.com.

From time to time, the Company may update this Privacy Policy to reflect changes to its information practices. Any changes will be effective upon publishing the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the contact details of the Grievance Officer are provided below:

Email: support@aishhealth.com

Should you have questions about this Privacy Policy or Company's information practices, you may contact us at support@aishhealth.com.